Increasing Visibility & Communication In Times Of Crisis

How to securely keep in touch while ensuring staff are across vital information in today’s unpredictable climate.

Staff around the world suddenly find themselves scattered to all corners.

Boards, enterprises, and other organisations have continued to push on at a rapid pace over the last few weeks, forced to embrace – and adapt to – a new, remote working environment in light of recent events.

As your organisation begins to catch its breath, you may be surprised to find just how many of the small things you start to miss. The chatter? Discussions around the water cooler (or coffee machine)? The sights and sounds of familiar, friendly faces?

Small changes like these speak to a larger issue that’s emerging from this crisis: how do you maintain communication and nurture staff culture – securely – all while ensuring vital information isn’t left sitting unseen in email inboxes?

It’s a question that will require an answer in the coming days and weeks.

Breakdowns in communication may prove catastrophic


Clear communication has never been more crucial than it is now, in this moment.

Whether you’re managing tens, hundreds, or even thousands of staff, you need to be able to retain clarity across mission critical tasks. If not? Vital documents, information, and tasks will remain un-actioned and your organisation will stagnate when it needs to be moving forward.

It’s not as if you’re left wanting for options. In fact, there are almost too many digital solutions available to the prospective CEO, Board Member or, more likely, member of the tech team left to find the fastest, most effective way to keep everyone in touch.

The trouble is, choosing the right digital solution that will see you through is, if you’ll pardon the old adage, akin to finding a needle in a haystack. Not only does it need to help you keep in touch, it also needs to keep vital information safe.

If your solution isn’t secure, you’re simply solving one problem by creating another.

Now is not the time to let security slip

Speed is of the essence as the world changes, and fast.

But in your haste to embrace a new normal, it’s important to keep security in mind.

Many of today’s common third-party communication channels are popular for a reason: they’re quick to set up and easy to use. Yet it’s still vitally important that you don’t trade ease of use for your organisation’s security.

In the days and weeks following this worldwide shift, major experts and outlets have started to raise concerns around the increasing number of security flaws present in many popular third-party solutions.

To retain clarity, communication, and security, you need a comprehensive solution.

Simple habits, strong results


This change in environment requires a shift in thinking.

Retaining visibility across your organisation while maintaining effective communication is easy with the right combination of secure software and sensible, simple changes to your habits.

In order to communicate effectively and stay connected, consider some of the following tips:

  1. Encourage ongoing communication with a simple, secure tool that’s accessible by members of your team anytime, anywhere, irrespective of the device they’re using.
  2. Establish a regular schedule for meetings, catch-up calls, and check-ins with members of staff.
  3. Key calls, events, or mission-critical tasks can easily slip when you’re operating in a more relaxed home environment, so set timely reminders to ensure everyone is up-to-date.
  4. Provide additional channels for relaxed, general conversation in order to promote staff culture and keep members in touch.
  5. Avoid relying on social media or insecure third-party apps and instead encourage the use of secure, comprehensive solutions that allow for remote communication and collaboration.


Increasing communication, clarity, and accountability is simple with Stellar

Stellar makes it easy to maintain business as usual in an unusual world.

Our securely encrypted business platforms deliver instant access anytime, anywhere, on any device. Plus, they’re easy to learn and simple to use. We offer an efficient, functional, and cost-effective solution to communications, distribution, and engagement.

If you would like to see how Stellar can support you, please contact us today to learn more.

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